Our general terms and conditions
1. Prices and packaging
Unless otherwise stated, prices are valid ex warehouse and do not include packaging. Any requests for packaging, or packing we deem necessary, will be invoiced at cost and is non-returnable. All goods are suitable for commercial use.
2. Value-added tax
will be charged separately and is not included in the price of the goods.
3. Delivery times
All information on delivery periods is approximate and non-binding. Claims for damages for non-compliance will not be accepted.
We guarantee the perfect quality of our products, but shall not be liable for any non-specified uses, further processing or use of the goods supplied that is not in accordance with technical regulations. The permitted tolerances are stipulated in standard sheets DIN, ISO, etc. and are considered to be agreed. Extra or short deliveries of 10% are permitted.
Payment with 2% discount within eight days of invoicing or net within 30 days. We reserve the right to accept bills of acceptance. Discount charges shall be borne by the buyers. No deductions of discounts is allowed for payment by bill of exchange. In the event of default of payment, interest will be charged at the bank rate for open loans. We also reserve the right to withdraw from the remainder of the contract in such an event. Amounts under EUR 55.00 shall be paid net immediately.
Complaints can only be considered within eight days of receipt of the goods and only if they exceed the tolerances of the vendor’s supplier or the latest DIN standards. We do not accept any responsibility in the case of verbal or telephone orders or agreements. In the event of verifiable defects and once the goods have been returned undamaged and intact, we shall provide replacement ex warehouse as quickly as possible. We do not accept any other obligations or any claims for damages.
Perforated plates, expanded grating and wire mesh in rolls less than five metres, in units or made to order are usually of no value to us once delivered. They may only be returned where a justified complaint exists.
8. Retention of ownership
All goods delivered shall remain our property (goods subject to reservation of title) until all our claims have been fulfilled – in particular, the respective balance claims.
9. The court of jurisdiction and place of performance
for both parties is Hamburg.
10. Right of withdrawal
Unforeseen events, in particular of force majeure, shall release us from our obligation to fulfil the contract. This shall also apply if there are significant changes in the buyer’s circumstances after order acceptance.
11. Concluding provisions
Only the above terms of sale shall apply to all deliveries. The buyer’s terms and conditions of purchasing shall not be valid unless all changes are confirmed by us in writing.Hamburg, im November 2009